SUPERINTENDENCE
OF TELECOMMUNICATIONS OF ECUADOR
9 de octubre 1645 (N27-75) y Berlín, Quito - Ecuador
Phone : +(593-2) 222-2448 Fax: +(593-2) 256-6688 supertel@server.supertel.gov.ec
RADIOCOMMUNICATIONS
- SERVICE QUALITY INQUIRY
SERVICE
QUALITY INQUIRY
The
Superintendence of Telecommunications is the control
body responsible for all telecommunications services
and as such, would appreciate your answering to the
survey presented below regarding the provision of Private
Radio Communications Services. This will help determine
the level of compliance with the frequency concession
contracts, the applicable laws and also to provide guidance
to users and the community at large.
CONTRACT:
¿Are
you aware that operating an unauthorized radio
communications contract is penalized?
¿Do
you know what the period of validity for your
frequency concession contract is?
¿Do
you know what your call sign is?
¿Do
you know when to use this call sign?
Did
you know that, according to your frequency concession
contract:
Late
payments covering 3 or more months will be sufficient
cause to end the frequency concession contract.
If
the radio communications system is not correctly
installed and operated within a term of 60 days
(or within an extended period of time granted
and approved by the National Secretary of Telecommunications
based on justifiable causes), the frequency will
be immediately reverted to the State without further
delay.
If
the system is not operated throughout 6 uninterrupted
months and the issue has not been notified to
the National Secretaria of Telecommunications,
those frequencies will also need to be reverted
to the State.
Contract
renewal for frequency concession should be requested
90 days in advance, if not, your contract will
be automatically terminated.
LAWS:¿Are you familiar with these Laws?
Telecommunications
Special Law
Amendment to the Telecommunications
Special Law
General
Radio Communications Regulations
Criminal Code Reform Law
Regulations
applicable to Rates and Tariffs for the Use of
Frequencies, as Amended.
PURSUANT
TO THE REGULATIONS:
¿If
you fail to report any sort of change introduced
into your radio communications system(s), you
will be subject to a penalty?
¿Are
you familiar with the requirements that must be
met prior to obtaining a frequency concession
contract?
¿Are
you familiar with the requirements that need to
be met prior to obtaining renewal for your frequency
concession contract?
INFRINGEMENTS:
¿Are
you familiar with the kind of infringements that
may take place?
¿Are
you aware that leasing or granting the use of
your frequencies is forbidden?
IMPORTANT:
If
you wish to consult on the answers to any of these
questions, please refer to the GLOSSARY.
SUBMITTING
A CLAIM FOR INTERFERENCE:
¿Do
you have interference problems with your radio
communications system?
CLAIM
FORM:
SUGGESTIONS: If you have a suggestion, please indicate